Our Customers satisfaction
is our priority

“Our vision, policy and strategy are focused on customer satisfaction.”

GLOBE MARINE has been the first shipping agency in Morocco to obtain the ISO 9001 certification in 2003.
This certification is renewed every three years up till today ISO 9001 /2015 with Bureau Veritas

We consider the ISO 9001 certification as an additional incitement to go further and look ahead to a permanent improvement.
Our continued compliance with these standards ensures that we will provide highest quality services.

In addition to Our constant ISO certification, Globe Marine is also member of the FONASABA through our national shipping agent and brokers association APRAM which we are member of the board. Globe Marine is also BIMCO member since its establishment.

“We Guarantee the conformity of the services provided by complying with all identified regulatory requirements”

 
  • Resources’ optimization: Document ‘s electronic archiving, DA dematerialization, Data security, (Clouding, IT Risk Management…), Teleworking when necessary.
  • Reduction of environmental risks: Involve our suppliers and train our employees to prevent risks and respect environment for Safe waste removal, dangerous cargoes handling, Pandemic measures etc…
  • Security: fully equipped ground personnel with IPE’s, controlled vehicles, wide working open spaces (firefighting equipment, intrusions, video surveillance…), ISPS awareness, coordination with health authorities, staff awareness of safe and hygienic standards.
  • Employee’s incentives: In house fully equipped gym with lockers and shower, team buildings, inhouse training courses and internships, inhouse catering spaces, bright and modern facilities….

“We strive to control and reduce the environmental impacts of our activities by inciting Eco-gestures and the development of internal communication”